Key Information & FAQs

  • What began just three years ago as a 21st birthday party for 300 friends has grown into a full-scale, 5,000-capacity festival - still built and run by the same group of friends who care deeply about music, connection and community.

    GemFest is an independent grassroots music festival, created by PullUp Recordings - Wales’ largest dance music label - and celebrates the full spectrum of underground music: house, UKG, jungle, drum & bass, techno and beyond. Every detail is crafted by a small, passionate team who truly live and breathe the festival.

  • Charlton Park Estate, Malmesbury, Wiltshire, SN16 9LL

    Set in the stunning grounds of Charlton Park Estate, just outside the market town of Malmesbury - with its rolling fields, lime tree avenues, and a historic mansion built in 1607 — GemFest blends music, history and nature to create a truly unique experience in the fields.

    Full travel and routing information will be sent out closer to the event date - please follow it carefully to ensure smooth entry.

  • When does GemFest take place?
    GemFest runs from Thursday 11th June to Sunday 14th June 2026.

    When do the gates open?

    • Thursday: Gates open at 2pm. You may arrive and queue from 12pm.

    • Friday, Saturday & Sunday: Gates open at 11am.

    Gate closing times:

    • Thursday, Friday & Saturday: Gates close at 8pm

    • Sunday: Gates close at 5pm

    Can I leave and re-enter the festival?
    Yes - guests can leave at any time. Re-entry is only permitted during the gate opening times stated above. You may not re-enter with alcohol. 

    When does the site close?
    The festival site closes at 12pm on Monday. All guests must have fully vacated the site by this time.

  • Aline Rocha, Bakey, Bladerunner b2b Benny L, Blumitsu, Born on Road, BSEARL w/ CA$PAR, Buntai, Bushbaby, Champion, Critical Sound, DaMetalMessiah, Dr Banana, Faster Horses, Flava D, G33, High Contrast, IMANU, Jason Cluff, Joker b2b Sir Spryo w/ Killa P, Joss Dean, Kasra, KiLLOWEN, LILWARB, Multunes, Oppidan, Ozzie Guven, Pola & Bryson, REESHY, Ryan Resso, Saint Ludo, Samurai Breaks, Sexy Lady Massive, Simula b2b Enei, Skala, Songer, Taiki Nulight b2b, Hamdi w/ P Money, The Shapeshifters, Window Kid, Yemz, Zero + 100’s more

    Full Line Up Here: https://www.instagram.com/p/DUGoKA7kvPV/

Info

  • Parking is available in the festival car park with a valid pre-purchased Parking Pass which is available to purchase via the Add-Ons of our tickets page.

    Arriving without a pre-purchased parking ticket may delay your entry as you will be directed to purchase one on arrival.

    All vehicles (excluding drop-off) must be parked in the designated long-stay car park.

  • Direct trains run from London Paddington and Bristol to Chippenham Station. From there, we run a Shuttle Bus service that will operate to and from the festival site.

    Shuttle Bus tickets should be pre-purchased (available in Add-Ons) to guarantee your spot. Scheduled departure times can be found on the ticket listings page - please ensure to arrive at least 15 minutes before the departure time stated on your ticket.

    Tickets may be available to buy at the shuttle bus pick-up point, but this is subject to availability and bus capacity. You should not rely on buying a ticket at the pick-up point - if the bus is full, you will need to wait for the next service.

  • All pick-ups and drop-offs must take place in the designated Pick-Up & Drop-Off Zone located near the festival car park. 

    Pre-arranging your transport is strongly advised to ensure a smooth arrival and departure. 

    Important: 

    • Pick-ups or drop-offs on the outer public roads surrounding Charlton Park Estate are strictly prohibited.

    • Walking into or out of the site on foot is not permitted due to fast-moving 60mph roads and safety risks.

    • Anyone collecting or dropping off must use the official Pick-Up & Drop-Off Zone only.

    Unlicensed Taxis

    Never use unlicensed taxis.

    For your safety, always ensure the vehicle and driver are properly licensed.

    Here’s what to look for:

    How to identify a licensed taxi:

    • The vehicle will display an official local authority licence plate on the rear.

    • The driver will have a clearly visible ID badge issued by the council.

    • The vehicle should have company branding, a meter and/or a registered booking system.

    • Licensed taxis will never refuse to show identification on request.

    Avoid any vehicle that:

    • Approaches you offering a ride without being booked

    • Has no licence plate on the rear

    • Has no driver ID visible

    • Appears unmarked or unofficial

    • Asks for cash only or offers unusually cheap prices

    • Pressures you to get in

    For your safety do not get into any vehicle you are unsure about.

    If in doubt, return to the Pick-Up & Drop-Off Zone where staff can assist you.

  • Entry and departure MUST NOT be on foot. It is strictly prohibited due to the 60mph roads surrounding Charlton Park Estate. Please arrange vehicle pick-up and drop-off at the Pick-Up & Drop-Off Zone or utilise our Shuttle Bus Service.

  • When traveling to and from GemFest, it's important to respect the local communities you pass through. These areas are often home to people who value peace, safety and the preservation of their environment. 

    Being mindful of noise levels, driving respectfully, following parking rules and supporting local businesses helps maintain a positive relationship between travelers and residents. Respecting these communities ensures that GemFest runs for years to come.

Travel

  • Tickets are available through our tickets page linked HERE.

    Our primary partner is Skiddle, but you can also purchase through FIXR, Resident Advisor and Fatsoma.

    You may also be offered a physical ticket by one of our official reps. These will be Skiddle-branded physical tickets and are fully valid.

    We strongly advise not purchasing tickets from unauthorised resellers, as these may be invalid and will not guarantee entry.

    Ticket tiers are released in stages, with earlier tiers offered at lower prices - so we recommend securing your ticket early.

  • Yes - set times will be released closer to the event on our website and social media.

    • You may bring your own food and drink into the campsites.

    • Alcohol is permitted in the campsites, within limits (see Terms & Conditions).

    • Food and drink cannot be brought into the arena.

  • Yes - a wide variety of food traders will be onsite offering hot meals, snacks, and drinks. Options include vegetarian, vegan, and gluten-free choices. Bars will serve alcoholic and non-alcoholic drinks at reasonable prices. Free water refill stations are also available across the site.

  • There will be no WiFi available for customers.

  • We’re always looking for passionate, creative and community-minded people to join the GemFest family. Whether you’re an artist, trader, industry professional or someone who simply wants to contribute to the energy of the festival, we’d love to hear from you.

    There are several ways to get involved, and applications are now open:

  • Yes, GemFest is a fully cashless festival. No cash will be accepted on site. We accept all major debit and credit cards, as well as contactless, Apple Pay and Google Pay.

General

  • GemFest is strictly 18+. A Challenge 25 policy is in place at all gates and bars, so please bring valid photo ID (passport, driving licence, or PASS card). Anyone under 18 will be refused entry without refund.

  • Accepted forms include:

    • Passport

    • Photographic driving licence

    • PASS hologram ID card

    Images of ID, photocopies or expired ID will not be accepted.

  • For the safety of everyone on site, all attendees will be subject to security searches at the point of entry. This includes bag checks, pocket-emptying and the use of handheld metal-detector wands where appropriate. 

    Any attendee who refuses a search will be denied entry without refund.

    If an attendee is found in possession of prohibited substances at the gate, they will be taken to a designated private area beside the main entrance for an enhanced search.

Admission

  • General Entry: Includes access to the main arena and all general campsites.

    VIP Upgrade:

    Featuring:

    • Express entry on arrival

    • Hot showers + upgraded toilets within the VIP Campsite

    • VIP Area within the Arena:

      • Premium toilets

      • A premium bar

      • A dedicated chill-out space

    Glamping Upgrade:

    Enjoy the full VIP experience plus the comfort of a pre-pitched 4-person bell tent.

    Includes:

    • Everything in the VIP Camping Upgrade

    • Glamping tent in the Glamping campsite

    Receiving Your Ticket

    Your booking confirmation is sent immediately after purchase.

  • Please contact info@pulluprecordings.co.uk for assistance.

  • No - tickets are non-refundable.

    Please ensure you can attend before purchasing.

    Transfers or resale may be possible through the official ticket platforms’ systems (e.g. Skiddle), subject to their terms and availability.

Tickets

  • Yes. We are committed to making GemFest as inclusive as possible. Accessible facilities include:

    • Personal Assistant (PA) Tickets

    • Accessible parking

    • Accessible toilets

    • Lowered bar areas

    1. Purchase your ticket via Skiddle.

    2. Complete the Accessibility Application Form and upload any required supporting evidence.

    3. We will review your application and get back to you as soon as possible. 

    Applications must be submitted no later than 11th May 2026 (one month before the festival).

Accessibility

Arena

  • To keep the arena safe and comfortable for everyone, the following rules apply:

    Allowed:

    • Small bags (subject to security checks)

    • Personal power banks

    • Small cameras such as GoPros or compact cameras

    • Reusable water bottles (empty on entry)

    • Essential medications (with proof/prescription)

    Not Allowed:

    • Chairs, camping furniture or large blankets

    • Food or drink (except empty reusable bottles)

    • Alcohol

    • Professional cameras (DSLRs, SLRs or cameras with detachable lenses) unless pre-approved

    • Large bags or suitcases

    • Glass of any kind

    All items are subject to search on entry.

  • General Camping
    Included with all tickets. Bring your own tent and essentials.

    Campervan Pass
    A Campervan ticket is needed (found in “Add-ons”) per vehicle that intends to stay in the designated Campervan area.

    All customers must have a valid GemFest entry ticket.

    VIP Upgrade:

    Featuring:

    • Express entry on arrival

    • Hot showers + upgraded toilets within the VIP Campsite

    • VIP Area within the Arena:

      • Premium toilets

      • A premium bar

      • A dedicated chill-out space

    Glamping Upgrade:

    Enjoy the full VIP experience plus the comfort with our up-to 4-person pre-pitched bell tents.

    Includes:

    • Everything in the VIP Camping Upgrade

    • Glamping tent in the Glamping campsite

  • GemFest is committed to protecting the beautiful grounds of Charlton Park Estate, and we ask all attendees to help us keep the site clean and respected.

    Please take all your belongings and rubbish home with you - including tents, chairs, camping gear and anything else you bring. Avoid leaving items behind, as abandoned equipment cannot be recycled and often ends up in landfill. 

    Use the bins and recycling points provided throughout the site and always remember to respect the land, wildlife, and surrounding environment. 

    Keeping your campsite tidy throughout the weekend helps maintain a safe, enjoyable atmosphere for everyone. By doing your part, you help ensure GemFest can continue for years to come.

  • The distance between the car park and camping area is approximately 100 meters, making it easy to transport your belongings without hassle.

  • No, there are no electrical power points available in the campsite.

  • To keep everyone safe, the following rules apply across all campsites: 

    • No open fires 

    • No BBQs

    • No gas stoves or gas canisters

    • No amplified sound systems

    • Fire lanes must be kept clear at all times. 

    Festival management reserves the right to move tents or equipment if they obstruct emergency access.

    To view our full terms & conditions, please click HERE.

  • General Camping includes access to toilets and drinking water points. 

    VIP Camping and Glamping includes access to posh-loos and hot showers. Queues should be expected at peak times. 

    Drinking water points are available across all campsites and inside the arena.

  • For safety reasons, cooking equipment is not permitted in any campsite. 

    This includes:

    • Gas stoves

    • Disposable BBQs

    • Charcoal BBQs

    • Open flames of any kind

    Please plan your meals accordingly and make use of the wide range of food traders onsite.

  • Yes - we strongly recommend bringing your own power bank.

    High-capacity power banks are allowed.

    There are no plug sockets available in the campsites.

Camping

  • GemFest operates a zero-tolerance policy on illegal drugs, including nitrous oxide. Searches will be in place. Anyone found in possession will be evicted and may be referred to police.

    • Illegal drugs, nitrous oxide, and any psychoactive substances

    • Paint spray cans, permanent markers, or other items intended for graffiti or vandalism

    • Knives or bladed articles (including locking knives)

    • Glass bottles or containers (except small make-up/perfume bottles)

    • Fireworks, explosives, flares, smoke or gas canisters, and air horns

    • Weapons, imitation weapons, or anything that could reasonably be considered an offensive weapon

    • Laser devices or laser pens

    • Large or professional sound systems, PA equipment, subwoofers, or similar audio setups

    • Gas stoves, barbecues, or any type of gas canisters

    • Generators or chemical toilets (except fixed in approved live-in vehicles)

    • Sky lanterns, paraffin lamps, or candles

    • Drones, UAVs, or remote-controlled devices

    • High-visibility clothing/tabards (unless authorised)

    • Payment systems such as PDQ or EPOS devices

    • Animals (except registered assistance dogs, which must be declared in advance to the Access Team)

    There is security on site at all times throughout the weekend.

  • You may bring alcohol on the first entry to the campsite only. 

    Limits per person:

    • 10 x 440ml cans of lager, cider, or beer, 

    • OR 12 x 250ml cans of premixed spirits, 

    • OR 1 x 3-litre box of wine. 

    No spirits, hard liquor, or glass bottles are permitted. 

    Alcohol cannot be brought into the arena.

  • A fully staffed Medical Centre is on site alongside a Welfare Tent offering a safe, quiet space. Please familiarise yourself with their locations on arrival.

    If you feel unwell, it's important to seek medical attention as soon as possible. Medical teams are there to help, not to judge and their top priority is your health and safety. 

    Ignoring symptoms can make things worse, so don't hesitate to reach out - no issue is too small. Get help early to prevent more serious problems and will ensure that you and those around you can continue to enjoy the festival safely.

  • Yes - Ask for Angela will be in operation at GemFest.

    If you ever feel unsafe, uncomfortable, or need discreet assistance, approach any staff member or bar team and “Ask for Angela.” They will immediately help you and ensure you’re taken to a safe space or connected with the appropriate support team.

  • GemFest takes place outdoors in early summer, so conditions can vary - from strong sunshine to cooler evenings and the occasional downpour. Please come prepared for all scenarios.

    Sun Protection

    • Please bring adequate sun protection to stay safe throughout the weekend.

    • Aerosols are not permitted on site — only cream-based sunscreen is allowed.

    • Hot weather is common during the festival period, so keeping yourself cool and protected is essential.

    Hydration

    • Staying hydrated is crucial, especially in warm weather.

    • We strongly encourage you to bring a reusable water bottle.

    • Free water refill points are available throughout the arena and all campsite areas.

    • Refill regularly to stay safe and comfortable across the weekend.

    Footwear & Ground Conditions

    • The festival takes place on a rural country estate, and the ground can become uneven, muddy, or slippery depending on the weather.

    • Please wear suitable footwear.

    • We recommend packing waterproof clothing and warm layers for the evenings, as temperatures can drop after sunset.

    Being prepared for changing weather conditions will help ensure you have a safe and enjoyable festival experience.

Security and Welfare

  • We take a number of steps to reduce our environmental footprint and keep the land healthy for future years:

    Reducing Carbon Emissions

    • We use hybrid machinery and HVO-fuel generators where possible to significantly reduce carbon emissions across site operations.

    • We work closely with suppliers to consolidate deliveries, reducing the number of vehicles and miles travelled.

    • Our transport and logistics plan aims to keep unnecessary trucks off the road and avoid wasteful movements.

    Cutting Single-Use Plastics

    • We are working towards a single-use-plastic-free site, including all crew, artists, suppliers and traders.

    • Bars will operate a reusable cup scheme.

    • Traders will be required to use biodegradable or recyclable packaging.

    Supporting Sustainable Trading

    • Food traders are encouraged to use organic, local and seasonal produce where possible.

    • We prioritise traders who meet strong environmental criteria.

    Protecting the Estate

    • Dedicated teams monitor the site throughout the weekend to prevent damage to the land and wildlife.

    • Clear waste stations, recycling points and water refill points are available across the arena and campsites.

  • We all have a role to play in keeping GemFest clean, safe and sustainable. Here’s how you can help:

    Respect the Land

    • Do not urinate on the ground - use the toilets provided at all times.

    • Stick to marked paths and camping areas to avoid damaging plants and wildlife.

    Keep Your Campsite Clean

    • Bring reusable items where possible (cups, cutlery, bottles).

    • Use the bins and recycling points provided - sort your waste correctly.

    • Leave your pitch exactly as you found it. Take ALL tents, chairs and belongings home.

    Reduce Plastic

    • Bring a reusable water bottle - refill it at free water points across the site.

    • Avoid single-use plastics and opt for biodegradable products where possible.

    Travel Responsibly

    • Use trains, shuttle buses or car share where possible.

    • Avoid unnecessary trips in and out of the festival once on site.

    Think Before You Bring

    • Only bring what you genuinely need for the weekend.

    Avoid items that are disposable or cheap and likely to be abandoned.

Sustainability & Environment

  • Contact: info@pulluprecordings.co.uk

  • Trading applications for GemFest 2026 are now open. If you’d like to trade at the festival, please complete the application form linked HERE.

  • On-Site: Lost Property is managed at the Information Point. If you find an item, please hand it in here. 

    Guests can also visit the Information Point to check for lost items at any time during the festival.

    Post-Event: After the festival, please email info@pulluprecordings.co.uk with a description of the item. Found items will be kept for up to four weeks following the event. After this period, any unclaimed items will be donated to charity or securely disposed of. All reasonable efforts will be made to reunite items with their owners before this takes place.

  • We value our relationship with the local community. 

    If you live nearby and have any questions, concerns or feedback, our team is here to help. Please get in touch via info@pulluprecordings.co.uk and we’ll respond as soon as possible. 

    Local Resident Tickets are available for those living within the designated area. If you think you may qualify, drop us an email and we’ll be happy to guide you through the process.

  • For all other enquiries, including event information, accessibility, or anything else you need assistance with, please reach out to us at info@pulluprecordings.co.uk. Our team is on hand to support you.

  • To view our full terms and conditions, please click here.

Other Information